Privacy policy
📜 Privacy Policy
Last updated: July 9, 2025
At Aqlamah, we handle every detail with care including your personal data. This policy explains in clear and simple terms how we collect, use, and protect your information when you visit our store or place an order.
1. What data we collect and why
We only collect the data we truly need to serve you with honesty and efficiency. For example:
– Your name, address and email, to ship your order
– Your payment details, securely encrypted
– Browsing data (if you accept cookies) to improve your experience
– Your email address, if you subscribe to our letters (newsletter)
We ask only what’s essential to offer you a proper service.
2. How we use your information
We use your data to:
– Prepare and ship your order correctly
– Process payments, returns, or customer support
– Send you our letters (if you subscribed)
– Fulfill legal and tax obligations
– Improve the store and suggest products you may like (if you accept cookies)
Legal basis: We process your data based on contract performance (when you place an order), your consent (when you subscribe to our letters or accept cookies), legal obligations, or our legitimate interest in preventing fraud.
3. Cookies and similar technologies
Like most websites, we use cookies to ensure the store works well and to understand your needs better. Some cookies are technical and essential. Others (analytics or marketing) are only activated with your consent.
You can manage them via the cookie banner or change your decision later.
4. Who we share your data with
We only share your data with service providers who help us deliver our services — like payment platforms, shipping, analytics, or email. These providers are legally bound to protect your data and cannot use it on their own.
We never sell your data.
5. Transfers outside Europe
Some services we use (like our shop platform or email tools) store data outside the European Union. In those cases, they apply recognized legal safeguards to protect your information.
6. How long we keep your data
We keep your data only as long as needed to assist you, comply with the law, or remember your preferences (like your subscription). Afterwards, we delete it securely.
7. Security
We apply reasonable security measures to protect your data. Still, no system is foolproof — so please never share sensitive information through insecure channels.
8. Your rights
You may ask us at any time to:
– Know what data we hold about you
– Correct, delete, or limit its use
– Withdraw your consent
– Ask us anything about your personal data
Just write to us at: info@aqlamah.com
The person responsible for your data is Tanit Ponce Pagés, NIF 48168882M, based in Spain.
We will respond with transparency and diligence.
If you believe your request has not been properly handled, you can file a complaint with the Spanish Data Protection Authority: www.aepd.es.
9. Changes to this policy
We may update this policy if the law changes or if we improve our services.
If the changes are significant, we will let you know.
Barak Allahu for your trust.
We strive to be worthy of it.